Communications

Enhanced Messaging Application
Enhanced Messaging Application (EMA) is an ideal marketing, employee subscriber or emergency notification tool that allows you to contact a targeted group via telephone (land line or cell phone), email, and email to SMS.

Enterprise TOL Messaging System
Get all your fax, email and voice messages in one place. Whether you’re in the office or working remotely, unified communications lets you save time and access all messages from any device: PC, laptop, phone or PDA.

Avaya Aura Contact Center
Avaya Auraâ„¢ Contact Center allows organizations to leverage real-time and historical information to deliver seamless, context-sensitive customer care. It facilitates communication via voice and multimedia channels, so businesses can deliver service on their customers’ own terms.

Avaya Business Communications Manager
Business Communications Manager is the award-winning Linux based IP/TDM PBX convergence system for small and medium enterprises. It offers one common feature-rich software stream on both the Business Communications Manager 50 or Business Communications Manager 450 platforms. This system is ideal for companies that want to streamline internal operations, improve remote communications, increase employee productivity, reduce costs, and enhance customer service. Business Communications Manager delivers a common browser-based management platform that delivers unified communications capabilities, proven and reliable voice processing, and an extensive range of feature-rich business telephony applications.

Avaya IP Office
A highly modular IP telephone system designed to meet the ever-changing needs of home offices, standalone businesses, and networked branch and head offices for small and medium enterprises. The award-winning IP Office gives growing companies a complete solution for telephony, messaging, networking, conferencing, customer management, and unified communications. It is a solution that can help businesses reduce costs, increase productivity, and improve customer service.

Avaya PARTNER® Advanced Communications System (ACS)
PARTNER® Advanced Communications System (ACS) is a small business phone system that provides the reliability and simplicity of traditional telephony with the advanced functionality of IP telephony. It supports five incoming lines and nine extensions with a maximum configuration of 21 lines and 44 extensions, or 31 lines and eight extensions. Partner ACS offers options that include Caller ID, Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing. In addition to these productivity tools, the system also has a wide range of cost-control features.

Avaya Software Communication System
The Avaya Software Communication System enables small and medium-sized businesses to deliver powerful unified communications applications to improve employee productivity, collaboration, and mobility—all while reducing communications costs.Integrate communications for every user—at a sensible, per-user price. Functions include unified messaging, meet me conferencing, video conferencing, presence, IM, advanced softphones, personal auto attendant, find me/follow me capabilities, application integration with Microsoft and IBM, and more. Employees can control and customize their apps with just a few easy clicks.

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